Research

Research Interests

Service Operations, Stochastic Modeling, Queueing Theory, Healthcare Operations, On-demand Service Platforms, Applied Analytics

Publications

Published & Under review

  • Benjaafar, S., Jouini, O., Legros, B., and Lu, B., Pooled Testing in the Presence of Congestion. (2025). Operations Research Letters. [Link]
  • Jouini, O., Benjaafar, S., Lu, B., Li, S., & Legros, B. (2022). Appointment-driven Queueing Systems with Non-punctual Customers. Queueing Systems. [Link]
  • Lim, Y. F., Lu, B., Wang, R., and Zhang, W. (2020). Flexibly Serving A Finite Number of Heterogeneous Jobs in A Tandem System. Production and Operations Management, 29(6), 1431-1447. [Link]

Working Papers

  • Benjaafar, S., Lu, B., Wang, Z., Yang, X., Optimal Dynamic Matching in Two-Sided Marketplaces. Work in Progress.
  • Lu, B., Dong, Y., Ying, Y., Tan, H. and Keppo, J., Analytic Framework for Detecting Emerging Product Defects through Active Learning. Work in Progress.

Conference Presentations

“Analytic Framework for Detecting Emerging Product Defects through Active Learning”
  • POMS 34th Annual Conference, Minneapolis, 2024
“Pooled Testing in the Presence of Congestion”
“Appointment-driven Queueing Systems with Non-punctual Customers”‘
  • INFORMS Healthcare Conference, Virtual, 2021
  • INFORMS Annual Meeting, Virtual, 2021
“Flexibly Serving A Finite Number of Heterogeneous Jobs in A Tandem System”
  • CORS Annual Conference, Virtual, 2021
  • MSOM Conference, Singapore, 2019
  • POMS International Conference, Tianjin, China, 2019
“Dynamic Server Assignment for Finite Arrival Service Systems”
  • INFORMS International Conference, Hawaii, HI, 2016

Research Project Descriptions